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Terms and Conditions

You (“Purchaser(s)”) agree that any damaged or defective items must be reported within seven (7) calendar days from date of delivery, and items cannot be installed. Lead times of any replacement will depend on product availability and production time. Dreamworld shall not be responsible for any inconvenience or added costs resulting from such a delay. The receipt of the materials or the presence of an authorized individual on site to receive the materials is Purchaser(s) sole responsibility. Any missing items must be reported at the time of delivery to Dreamworld and noted on the delivery list document.
The delivery date is subject to the manufacturer’s availability of the Product. Delays caused by strikes, fires, acts of God or other reasons are not under the control of the Dreamworld Cabinetry. The delivery date is based on all information received in its finality i.e., all selections signed and approved, final appliance specs and measurements. In any event, Dreamworld Cabinetry will not be liable to the Purchaser(s) for any delay and Purchaser shall have no claim against the Dreamworld Cabinetry for an inconvenience resulting from such delay.
Dreamworld Cabinetry will be in contact with you to schedule a delivery date. If for any reason, you do not take delivery within seven (7) calendar days of the agreed date, you agree to pay $250 per week to cover storage fees. These charges will be added to the total project cost.
Dreamworld Cabinetry takes immediate steps upon your approval to design, order, and construct your project. Therefore, this Agreement is not subject to cancellation by the Purchaser(s) for any reason including but not limited to, delay or non-performance caused by acts of God, Strikes, unavailability of materials, fire or any other reason beyond control of the Dreamworld Cabinetry.
The Purchaser(s) takes full responsibility for approving the drawings from which the Dreamworld Cabinetry will work. Any discussions that occurred prior to the signing of this agreement which involve scope of work were preliminary in nature and likely included multiple alternatives for consideration. This Agreement sets forth the entire transactions between the parties; all prior Agreements, warranties or representations made by either party are superseded by this Agreement.
Any alterations or modifications to this Agreement must be agreed upon both parties in writing. No agent of Dreamworld Cabinetry, unless authorized in writing by the Dreamworld Cabinetry, has any authority to waive, alter or extend this agreement or make any new, substituted, or different representations or warrants.
The Purchaser(s) agrees and acknowledges that any claim for adjustment, such as repair or replacement of a damaged part, shall not be reason or cause for failure to make payment of the purchase price in full.
The Purchaser(s) must accept any offer set forth by Dreamworld to design, order or construct your project within 14 calendar days or the offer will be null and void.
WOOD CHARACTERISTICS:
Cherry wood is an elegant, rich hardwood that is synonymous with fine furnishings. Many unique characteristics distinguish its beauty from that of other woods. Cherry has a flowing grain with smooth texture that allows it to accept a finish that is smooth to the touch. As with most other hardwoods, cherry contains a variety of colors & tones, ranging from a creamy white tone [sapwood] to a reddish-brown tone [heartwood].
Cherry lumber frequently contains small gum pockets, pin holes, small knots, pitch pockets, & mineral streaks, which further contribute to its natural beauty. Cherry will darken with age & exposure to light. This is a natural occurrence. When cabinetry or components are added or replaced at a later date, they will normally be lighter in color and may need to be exposed to more direct sunlight to speed up the darkening process.
Because the quantity and intensity of natural and artificial light will vary from home to home and will thus age cabinetry in each home at different rates, Dreamworld Cabinetry, Inc cannot be responsible for color differences that will naturally exist between aged and unaged cabinetry. When looking at finished cherry cabinetry, particularly in hand-rubbed finishes, you should expect to see several varying factors. Light areas and dark areas will be present. The end grains of cherry, such as those found on the tops & bottoms of center panels in cabinet doors, will absorb a significantly greater amount of stain than the rest of the lumber, and may be darker in color.
Variations in wood color will be more noticeable in lighter, more translucent finishes, such as our natural and light finishes. Uneven finish appearances and darker end grains will be more noticeable in darker, more heavily pigmented finishes, such as medium, zinfandel and cordovan finishes.
We bring these characteristics to your attention because the product sampling available to you may not provide you with an adequate idea of how an installed kitchen or bathroom vanity will appear. It is your responsibility to decide if the natural characteristics of finished cherry wood will satisfy you. Neither Dreamworld Cabinetry, Inc, nor any of our suppliers may be held responsible for customer dissatisfaction, at any level, that results from the characteristics mentioned above.
Maple wood contains many characteristics which distinguish its beauty from that of other woods. The dense fiber of maple allows it to receive a finish that is extremely smooth to the touch. Its flowing grain patterns are aesthetically pleasing to many. But maple is best distinguished by the variations of density [hardness and softness] which make up its surface appearance.
The surface appearance of hard maple is a combination of soft, flowing grains, intermingled with different “patterns” caused by varying density. Pronounced circular “dots”, known as bird eyes, are common and are, in fact, frequently sought after in hard maple lumber. An effect known as ribboning [parallel wavy patches of hard and soft areas] are also common.
Maple, as with other hardwoods, contains a variety of colors and tones. A combination of colors, ranging from a light ‘whitish” tone to a medium brown tone are normally found in consumer products made from maple lumber. It is also important to remember that maple is not unlike other hardwoods. It will contain mineral streaks, small, sound knots, and occasional worm holes. Grains may vary from “even”, to “wild.”
When looking at finished maple cabinetry, particularly in hand-rubbed finishes, you should expect to see several varying factors. Light areas and dark areas will be present. The end grains of maple such as those found on the tops & bottoms of center panels in cabinet doors, will absorb a significantly greater amount of stain than the rest of the lumber, and may be darker in color.
Variations in wood color will be more noticeable in lighter, more translucent finishes, such as our natural, light, and pickled finishes. Uneven finish appearances and darker end grains will be more noticeable in darker, more heavily pigmented finishes, such as medium, cordovan and all other dark finishes.
We bring these characteristics to your attention because the product sampling available to you may not provide you with an adequate idea of how an installed kitchen or bathroom vanity will appear. It is your responsibility to decide if the natural characteristics of finished maple wood will satisfy you. Neither Dreamworld Cabinetry, Inc, nor any of our suppliers may be held responsible for customer dissatisfaction, at any level, that results from the characteristics mentioned above.
Red oak, as with most other hardwoods, contains a variety of colors and tones. While red is the predominant color in red oak lumber, it is intermingled with shades of white, tan, brown, green, blue, and black. These colors appear randomly in any given piece of lumber. It is also important to remember that oak is not unlike other hardwoods. It will contain mineral streaks, small, sound knots, and occasional worm holes. Grains may vary from “even”, to “wild”.
When looking at finished oak cabinetry, particularly in hand-rubbed finishes, you should expect to see several varying factors. Light areas and dark areas [caused by varying wood color] will be present. Softer areas will absorb more finish than hard areas and may cast an uneven appearance. The end grains of oak, such as those on the tops and bottoms of center panels in cabinet doors, will absorb much more stain than the rest of the lumber and will be darker in color.
Variations in wood color will be more noticeable in lighter, more translucent finishes, such as our natural, light, and pickled finishes. Uneven finish appearances and darker end grains will be more noticeable in darker, more heavily pigmented finishes, such as medium and cordovan. We bring these characteristics to your attention because the product sampling available to you may not provide you with an adequate idea of how an installed kitchen or bathroom vanity will appear.
It is your responsibility to decide if the natural characteristics of finished oak wood will satisfy you. Neither Dreamworld Cabinetry, Inc, nor any of our suppliers may be held responsible for customer dissatisfaction, at any level, that results from the characteristics mentioned above.
Woodsy and warm are part of the rugged characteristics which distinguish Hickory from other wood species. Hickory is an extremely strong, open-grained wood with the surface appearance of heavy, flowing grain patterns, intermingled with drastic changes from light to dark wood grain.
Hickory can also possess the following acceptable characteristics: pecks, mineral streaks, and burls. When looking at finished Hickory cabinetry, particularly in hand-rubbed finishes, you should always expect to see light and dark areas. Variations in wood color will be more noticeable in lighter, more translucent finishes, such as our natural and light, while darker stains will mildly tone these color variations.
Hickory cabinetry is unique and perfect for the consumer who desires a rugged, dramatic appearance.
We bring these characteristics to your attention because the product sampling available to you may not provide you with an adequate idea of how an installed kitchen or bathroom vanity will appear.
It is your responsibility to decide if the natural characteristics of finished Hickory wood will satisfy you. Neither Dreamworld Cabinetry, Inc, nor any of our suppliers may be held responsible for customer dissatisfaction, at any level, that results from the characteristics mentioned above.
Dreamworld Cabinetry, Inc and our suppliers have gone to great measures to design white lines of cabinetry to be as free from imperfections as possible on Painted finishes on wood cabinets. You should be aware, however, that joints in the face frames and in certain accessories tend to open during shipment and installation.
Dreamworld Cabinetry does not warrant its products against this. This tendency is more noticeable in painted finishes than in stained finishes. Touch up will be necessary on most jobs which feature our white cabinets, and this touch up is generally conducted by the person/s/ installing the job. For this reason, we offer a touchup paint and a putty powder that can be mixed with water to the consistency that best suits the installer.
Note: If this job is being purchased without installation the responsibility of touch up falls upon the purchaser. While the application of putty to opened seams and other areas may improve the cabinets’ appearance, the color, texture, and sheen of the putty will be inconsistent with those of the paint.
Neither Dreamworld Cabinetry, Inc., nor any of its suppliers can be held responsible for this inconsistency.
When viewing a sampling of our white cabinetry, you may have noticed that the doors and sides of the cabinets feature a matte finish, while the front frames feature a flat finish. This intentional difference allows us to provide you with a greater degree of durability on the doors and sides than would be possible if they were painted. The surface materials on the doors and sides are much more resistant to scratches, marks, chips, cracks, peeling, and yellowing than most paints available today.
We bring these characteristics to your attention because the product sampling available to you may not provide you with an adequate idea of how an installed kitchen or bathroom vanity will appear. It is your responsibility to decide if the natural characteristics of painted wood products will satisfy you. Neither Dreamworld Cabinetry, Inc., nor any of its suppliers may be held responsible for customer dissatisfaction, at any level, that results from the characteristics mentioned above.
When considering the purchase of unfinished cabinets, you should be aware that the condition of their exterior surfaces will be completely different from that of pre-finished cabinetry. Wood parts will be only moderately sanded. Atmospheric conditions may affect the raw wood during transit, by adding or deleting moisture.
When purchasing unfinished cabinetry, you should plan to spend a significant amount of time to complete the preparatory sanding that is necessary for a smooth clean finish. Rough edges and slight chatter marks are often present on our parts; our sanding process for pre-finished cabinets is designed to smooth these items. Your sanding process will need to be able to accomplish the same things.
Because we have no control over the conditions to which unfinished cabinetry will be subjected, we do not offer a warranty on unfinished cabinetry. We bring these characteristics to your attention because the product sampling available to you may not provide you with an adequate idea of how an installed kitchen or bathroom vanity will appear.
It is your responsibility to decide whether the natural characteristics of unfinished wood products will satisfy you. Neither Dreamworld Cabinetry, Inc nor any of our suppliers may be held responsible for customer dissatisfaction, at any level, that results from the characteristics mentioned above.

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